Privacy Policy

Effective Date: February 23, 2026
Sugar Hoof (“Sugar Hoof,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit or shop on SugarHoof.com (the “Site”).

Information We Collect

Information you provide to us

• • Contact details (name, email, phone number, shipping/billing address)

  • Order details (items purchased, order history)

  • Account details (if you create an account)

  • Messages you send us (customer support inquiries, reviews, forms)

Information collected automatically

• • Device and browser data, IP address, approximate location, and usage data (pages viewed, clicks, referring pages)

  • Cookies and similar technologies (see Cookie Policy)

Payment information

• • Payments are processed by third-party payment providers (e.g., Stripe, PayPal, WooPayments). We do not store full payment card numbers on our servers. Payment providers process your payment information according to their own policies.

How We Use Your Information

We use information to:

• • Process orders and deliver products

  • Communicate about your order (confirmations, shipping updates, support)

  • Maintain your account and purchase history

  • Improve our Site, products, and customer experience

  • Send marketing emails if you opt in (you can unsubscribe anytime)

  • Prevent fraud, abuse, and security incidents (including using CAPTCHA tools)

How We Share Information

We share information only as needed to run the business, such as with:

• • Service providers (shipping carriers, email/newsletter tools, analytics, site hosting, customer support)

  • Payment processors to complete transactions

  • Legal or safety reasons if required by law, regulation, or to protect rights and safety

We do not sell your personal information in the ordinary sense of the word.

Marketing Communications

If you subscribe to our emails, we may send updates and offers. You can unsubscribe anytime using the link in our emails. Even if you opt out, we may still send non-marketing messages about your orders or account.

Data Retention

We keep information as long as necessary to:

• • fulfill orders and provide services,

  • comply with legal and tax requirements,

  • resolve disputes and enforce policies.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

Your Choices and Rights

Depending on where you live, you may have rights to access, correct, or delete certain personal information, or to object to certain processing. To make a request, contact us at: hello@sugarhoof.com

Children

The Site is not intended for children under 13, and we do not knowingly collect personal information from children.

Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this policy from time to time. The “Effective Date” above will reflect the latest version.

Contact Us

Questions about privacy? Contact: hello@sugarhoof.com