Effective Date: February 23, 2026

Welcome to Sugar Hoof (“Sugar Hoof,” “we,” “us,” or “our”). By accessing this website or placing an order, you agree to these Terms & Conditions.

Use of the Site

You agree to use this site only for lawful purposes. You may not interfere with the site, attempt to disrupt its operation, misuse forms or checkout, scrape content, or use the site in any way that could harm Sugar Hoof or other users.

All content on this site, including text, photography, graphics, branding, logos, product descriptions, and design elements, belongs to Sugar Hoof and may not be copied, reused, or distributed without written permission.

Orders + Purchases

By placing an order, you confirm that the information you provide is accurate, current, and complete.

We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases involving suspected fraud, inaccurate information, product unavailability, or errors in pricing or product listings.

After an order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order. We reserve the right to cancel an order and issue a refund if necessary.

Pricing + Availability

Prices, product availability, descriptions, and site content may change at any time without notice.

While we do our best to keep all information accurate, errors may occasionally occur. If a product listing, description, shipping charge, or price is incorrect, we reserve the right to correct the error, cancel the order, and issue a refund if payment has already been received.

Shipping + Fulfillment

Sugar Hoof currently ships within the United States.

We aim to process and ship orders within the time frame stated on the site or at checkout. Processing and delivery times are estimates only and may vary due to carrier delays, demand, weather, holidays, or other circumstances outside our control.

If we are unable to fulfill an order as expected, we may contact you regarding the delay, offer an alternative if appropriate, or cancel the order and issue a refund.

Returns + Refunds

Please review our Returns Policy for details on returns, damaged items, and order issues. By placing an order, you agree to that policy as part of these Terms.

Payments + Taxes

Payment is due at checkout. Applicable taxes and shipping fees, if any, will be shown during checkout before you complete your order.

Product Use

Sugar Hoof products are intended as horse treats or rewards and should be fed in moderation. You are responsible for determining whether a product is appropriate for your horse.

Please read our Feeding Disclaimer before use.

Disclaimer of Warranties

This site and all products are provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not guarantee uninterrupted access to the site or that the site will be error-free.

Limitation of Liability

To the fullest extent permitted by law, Sugar Hoof shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the site or purchase or use of our products.

Our total liability for any claim related to a product or order shall not exceed the amount paid for that product or order.

Privacy

Your use of this site is also subject to our Privacy Policy.

Governing Law

These Terms & Conditions are governed by the laws of the State of New York, without regard to conflict-of-law principles.

Contact

Questions about these Terms & Conditions may be sent to:

Sugar Hoof

Email: hello@sugarhoof.com