Privacy Policy

Effective Date: February 23, 2026

Sugar Hoof (“Sugar Hoof,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from SugarHoof.com (the “Site”).

Information We Collect

We may collect information you provide directly to us, information collected automatically when you use the Site, and information collected by service providers that help us operate the business.

Information you provide to us
This may include your name, email address, phone number, billing address, shipping address, account details if you create an account, order history, and any messages, reviews, or inquiries you send to us.

Information collected automatically
When you visit the Site, we may automatically collect certain information about your device and usage, including your IP address, browser type, device type, approximate location, pages viewed, clicks, referring pages, and general activity on the Site. We may collect this information through cookies and similar technologies.

Payment information
Payments are processed through Square. Sugar Hoof does not store full payment card numbers on its own servers. Payment information is processed by Square in accordance with Square’s own terms and privacy practices.

How We Use Your Information

We may use your information to:

• • process and fulfill orders
  • send order confirmations, shipping updates, and customer service responses
  • maintain your account and order history
  • improve the Site, products, and customer experience
  • send marketing emails if you choose to receive them
  • detect, prevent, and respond to fraud, abuse, security issues, or suspicious activity
  • operate forms, checkout tools, CAPTCHA, and related security features

How We Share Information

We share personal information only as reasonably necessary to operate the business and provide our services. This may include sharing information with:

• • payment processors
  • shipping carriers and fulfillment providers
  • website hosting, email, newsletter, analytics, and customer support service providers
  • legal, regulatory, or law enforcement authorities when required by law or when necessary to protect rights, safety, and security

We do not sell your personal information in the ordinary sense of the word.

Marketing Communications

If you subscribe to receive emails from us, we may send you updates, announcements, or promotional content. You may unsubscribe at any time by using the unsubscribe link included in our emails.

Even if you opt out of marketing emails, we may still send you non-promotional communications related to your orders, account, or customer service requests.

Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to help the Site function properly, understand site usage, improve performance, remember preferences, and support analytics or marketing tools.

You may be able to adjust your browser settings to refuse or limit cookies, but some parts of the Site may not function properly if you do so.

Data Retention

We retain information for as long as reasonably necessary to:

• • provide products and services
  • complete transactions
  • maintain business and tax records
  • comply with legal obligations
  • resolve disputes
  • enforce our policies and agreements

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

Depending on your location, you may have rights regarding certain personal information we hold about you, including the right to request access to, correction of, or deletion of your information, or to object to certain uses of it.

To make a privacy-related request, please contact us at: hello@sugarhoof.com

Children’s Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version here and revise the Effective Date above.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: hello@sugarhoof.com